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The RFU's continuing incompetence |
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Big Eddie 
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Joined: 19 Jun 2007 Status: Offline Points: 5026 |
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 Topic: The RFU's continuing incompetencePosted: 03 Mar 2020 at 18:07 |
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The RFU is just a joke. With a fanfare they announce on their website that the Player of the Month for February is Caldy's peerless centre Gav Roberts..............big build up and platitudes from the RFU but they put a large picture of the wrong Caldy player (Ben Jones) next to the title PLAYER OF THE MONTH
The thing is the RFU won't care because it is only the 'Community Game' and when did that ever matter to the RFU......just pathetic
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''The future isn't what it used to be''
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Big Eddie
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Posted: 03 Mar 2020 at 18:10 |
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If this was a Premiership player or an England player heads would roll and the RFU would get their CEO to fall on his very expensive sword. I am beyond angry with this continuing massive disrespect and couldn't care less attitude from the RFU................they are worse than useless but what is so shocking is that they just don't care a jot about any of us.
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''The future isn't what it used to be''
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Big Eddie
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Posted: 03 Mar 2020 at 18:20 |
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The RFU overspend on the new stand by £30m..................no sanction
The RFU bail out Yorkshire Carnegie with £500k when it is clearly against the spirit of what rugby is all about...........no sanction But Rams make a small administrative mistake and they deduct 5 points from them and remove all their travel payment and spend circa £20k on QCs and tribunal costs to beast a hard working community club Their patronising attitude to rugby at large is just a pathetic joke..................and then they even get that badly wrong. They disgust me
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''The future isn't what it used to be''
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seagoon
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Joined: 09 Nov 2008 Location: Wirral Status: Offline Points: 1380 |
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Posted: 03 Mar 2020 at 19:39 |
No doubt when Caldy win Team of the Season they'll put a large picture of Stourbridge on the website 
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Time flies like an arrow, fruit flies like a banana
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Big Eddie
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Joined: 19 Jun 2007 Status: Offline Points: 5026 |
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Posted: 04 Mar 2020 at 09:12 |
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I have called the RFU on the number they provide which is 0208 892 2000. In order to point out their mistake
I called at 2 minutes past 9 a.m. I had to navigate the options, I selected option 4 to speak to the operator. I have been listening to their dreadful on hold music for the last 10 minutes.
There is absolutely no indication of when or if I will get to speak to anyone. To be honest this isn't a surprise but what was surprising is that at the ten minute mark they just cut me off. |
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Big Eddie
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Posted: 04 Mar 2020 at 09:19 |
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I don't want a ticket option 1. I am not querying GMS option 2. My query is not about schools colleges or coaching option 3 . So I am only left with option 4 speak to an operator.
I am trying option 4 again. This time the RFU cut me off after 6 minutes
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''The future isn't what it used to be''
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Big Eddie
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Posted: 04 Mar 2020 at 09:24 |
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I have now tried all of the options the RFU's number 0208 892 2000 has given me. None were satisfactory. They have either asked me to dial another number, put me on hold or asked me to go to their website.
Why am I not surprised
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workerbee
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Posted: 04 Mar 2020 at 09:39 |
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Your first mistake was to ring the RFU at 9.00 am , no one from the RFU gets in before 10 am and that is the tea lady who gets the early (11.00 am) tea and coffee ready for the employees who will arrive at 11.00. Lunch is 12.00 -14.00 and afternoon tea at 15.00 - 15.30 and work finishes at 16.00 to avoid rush hour traffic . you will be able to contact someone between those hours .
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Bigmal
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Joined: 17 Nov 2013 Location: BRISTOL Status: Offline Points: 1480 |
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Posted: 04 Mar 2020 at 09:45 |
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Do I detect a note of cynicism here?
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Big Eddie
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Posted: 04 Mar 2020 at 09:47 |
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I have not had any luck speaking to the RFU by phone so I have resorted to email. I reproduce my email below. Let's see if this elicits a response.
Dear Sirs,
I have made numerous calls to the RFU this morning on the number 0208 892 2000 shown on the RFU website. However after numerous times hanging on until I am cut off without notice I am resorting to email to try and contact the RFU. Under your News section on the RFU website you have designated Caldy's Gavin Roberts as the RFU's Player of the month for February 2020. That is a nice plaudit for the player but I am sure the gloss has been taken off somewhat because the picture accompanying the Award is not of Gavin Roberts!! The player you have shown is Caldy's Ben Jones. The RFU has got something wrong here......................is the award meant to go to Gavin Roberts or Ben Jones? Please can you correct this. It must be disconcerting for all involved. |
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Big Eddie
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Posted: 04 Mar 2020 at 10:02 |
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Wow that was quick. Got a reply back from the RFU, reproduced in full below.............. but I don't think this prompt reply helps much.
................................................................................................................................................ Thank you for your email.
Please note, where possible your email will be forwarded on to the relevant department. However, if your enquiry is regarding any of the below please re-direct your query:
- Tickets & Event day parking: EnglandRugby.com/TicketHelp or visit England Rugby Supporters Club
- Game Management System (GMS) Support & RFU ID Enquiries: Visit GMS Updates and Support or email GMS@rfu.com
- England Rugby Store: customer.services@englansrugbystore.com or call 0333 014 4546; Stadium store enquiries: 0203 955 6952
- Fixtures & Results: Email competitions-development@rfu.com
- Safeguarding: Visit Safeguarding or email safeguarding@RFU.com - Player Welfare & First Aid Course Enquiries: Visit RugbySafe or email rugbysafe@rfu.com - Discipline: Visit Discipline or email disciplinerfu@rfu.com - Age Grade Discipline (all U18 teams/Schools/Colleges): Email Agegradediscipline@rfu.com - DBS Applications: Email dbs@rfu.disclosures.co.uk - Adult Men Player Registrations & Queries: Visit Adult Men Registration or email mensplayerregistration@rfu.com - Adult Women Player Registrations & Queries: Visit Adult Women Registration or email womensplayerregistration@rfu.com - Age Grade Registrations & Queries: Visit Age Grade Registration or email agegraderugby@rfu.com - Media and Filming Enquiries: media@rfu.com - Lost Property: LostProperty@rfu.com - Careers & Vacancies: Current Vacancies & Casual Work - World Rugby Museum & Stadium Tours: Visit World Rugby Museummuseum@rfu.com or call 020 8892 8877 - Privacy Policy & Personal Data: Privacy Policy - Stadium enquiries: Visit Twickenham Stadium or Contact or Call 020 3613 2013
Kind Regards, Rugby Football Union |
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Big Eddie
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Posted: 04 Mar 2020 at 10:11 |
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I have followed the advice kindly sent to me by the RFU and I have sent another email to the RFU's Media department as follows:
.......................................................................................................................................................................................................................................................................... Dear Sirs,
Please see the email below which I sent to the RFU earlier this morning. I have received an email back from the RFU suggesting I contact one of many RFU departments listed in that email. The issue is that the RFU has made a pretty crass mistake as set out in my initial email below and I hope someone from the Media department of the RFU can look into it and correct it. I am sure the players involved and their family and friends would appreciate your prompt attention to this. Regards |
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Clive Norling
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Posted: 04 Mar 2020 at 10:13 |
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[QUOTE=Big Eddie] Wow that was quick. Got a reply back from the RFU, reproduced in full below.............. but I don't think this prompt reply helps much. ................................................................................................................................................ About as much use as a one legged man in a a**e kicking competition! Does it not say everything about the current state of the RFU that you appear not to be able to talk to anyone? Edited by Clive Norling - 04 Mar 2020 at 10:15 |
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Big Eddie
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Posted: 04 Mar 2020 at 10:19 |
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A few minutes ago the RFU website was updated with a picture of the peerless Gavin Roberts and the removal of Ben Jones.
I will give the RFU credit for correcting their error....................to be honest I didn't think they would be bothered to attend to this.
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Clive Norling
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Posted: 04 Mar 2020 at 10:20 |
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Clive Norling
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Posted: 04 Mar 2020 at 10:41 |
Maybe, just maybe they've heard about Big Eddie & Clive Norling giving them serious grief on social media ..... |
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Pappashanga
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Posted: 04 Mar 2020 at 11:19 |
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They're a bit like my bank, especially the music.
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pappashanga
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Big Eddie
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Posted: 04 Mar 2020 at 11:32 |
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I received a personal reply from someone at the RFU who advised me of the circumatances of the RFU's honest mistake....I replied as follows:
M*****,
I didn't think it was a deliberate mistake! You may not understand how frustrated what is called the 'Community Game' gets when it makes similar honest mistakes and gets dumped on by the RFU from a great height including points deductions, loss of travel subsidies and costs of attending RFU tribunals (where QC's represent the RFU), not to mention the stress caused to honest hard working and unpaid club volunteers who are fundamental to rugby in England. The RFU's hypocrisy in the treatment of Yorkshire Carnegie compared to its treatment of National 1 team Rams and the RFU's latest cynical handling in cuts in Championship funding has stoked significant anti RFU sentiment. The Community Game is 99% of rugby in England yet the RFU allocates virtually all its resources to the Premiership, the Elite game and itself. Personally I am sure the level of disatisfaction with the RFU from right across the 'Community Game' is now reaching a tipping point in England. M*****, I am very sure none of the above is your fault but because it is a rare occasion when I get to communicate directly with someone from the RFU. I thought it appropriate to let you know the massive strength of anti RFU feeling that now exists within 'Community Rugby' which is the RFU's patronising term for rugby outside the Professional Game. In the same way that you are not personally responsible for the disconnected and patronising culture within the RFU my views are my own and they are not necessarily those of Caldy RFC which is the team I support. Yours Sincerely |
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Thunderbird
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Posted: 04 Mar 2020 at 11:53 |
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Nice Big E
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Bigmal
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Posted: 04 Mar 2020 at 13:42 |
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Spot on BE well done.
I'm guessing ALL of the departments listed have a manager ( and support team?) which merely exacerbates the financial situation as none of these will be the "unpaid volunteers BE refers to. Probably be advertising for a pandemic specialist next - and I'm not trivialising the current worldwide problem! |
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Big Eddie wrote: